Synthetic Intelligence because the core of logistics operation

ADA is the assistant that works as artificial intelligence on the SimpliRoute platform. It helps in solving around 25 tasks and is based on machine learning.

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August 25, 2021 3 min reading time

This article was translated from our Spanish edition using AI technologies. Errors can occur due to this process.

“For more technology and data to be integrated into software, experience and learning are always the cornerstones in the end. The important thing is to understand how to extract them intelligently. ”With this sentence, Álvaro Echeverría, co-founder and CEO of SimpliRoute, recalls the need that shaped the idea of ​​developing a virtual AI assistant to optimize his logistics platform.

The startup is dedicated to optimizing routes for shipping vehicles. The problem, according to Echeverría, was that despite the fact that logarithms and data science are effectively optimizing logistics, “there are things that standard software cannot evaluate, such as a truck. or if at some point it is unsafe. This valuable information is kept by the drivers ”.

This premise has led us to consider intelligence as the core of the operation, able to learn from the behavior of the drivers who use the platform. Today, after more than a year of development, this has resulted in ADA, the first virtual AI assistant that is 100% developed in-house and integrated into a logistics platform, such as the popular Siri on Apple devices.

Photo: SimpleRoute

ADA has been fully integrated into SimpliRoute for a few months and has the task of sending warnings and suggestions to drivers of companies using the platform, as well as collecting insights in order to re-plan future actions and thus further optimize the routes. For example, based on the learning, the AI ​​recommends which driver should use which vehicle based on each individual’s performance on historical routes; whether the company should change its fleet size based on historical utilization; o propose optimized time slots for shipping; among other tasks.

“It is a big step for us to implement our own AI that functions as a nuclear intelligence that collects real experiences on the road. Our focus as a Chilean scale-up is to be at the cutting edge of technology in the world, and we can only achieve this by constantly improving our integration with artificial intelligence and machine learning, ”says the CEO of Simpliroute. .

The AI ​​is currently working with the drivers on the new version of the app. And while it issues warnings for the time being and works in the background, it is expected that users will soon be able to interact directly with the AI ​​for information or advice.

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