Investigating the importance of PR during the coronavirus pandemic.
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December 30, 2020 3 min read
The opinions expressed by the entrepreneur’s contributors are their own.
No company or industry has been left untouched by COVID-19. Some have benefited from increasing reliance on the internet and managed to flourish. others found it impossible to operate amid social distancing measures and strict health regulations.
Regardless of which camp you are in, improving your communication strategy and digital presence is the perfect way to make the most of a bad situation.
Here’s why public relations can help you thrive amid the uncertainty we face.
1. Engage with your customers
Many people now are unable or unwilling to travel, attend personal events, or even enter physical stores. But your customers and audience are still there and sitting at home – you just need to find new ways to reach them.
The method you choose will depend on your company or offering, but the options are numerous. Why not host free online webinars teaching people how to use your software? Do you write useful guest articles on websites your audience visits? Or do you start a podcast to get relevant insights into the industry?
While this type of digital content may not have an immediate impact on your bottom line, this investment could pay off over the years.
2. Build your credibility
More than ever, people have ample time to research their options and understand the market. If you’ve never found the time to research press features or improve your website, now is your chance to take the opportunity.
Trust us – your customers will notice.
Public figures are also examined. Many of them are being held accountable – from trivial examples like Kim Kardashian’s 40th birthday island bash out of touch to more serious cases like the Chief Medical Officer of Scotland disregarding their own health and safety regulations to stay at their second home .
Social media and digital content can help you make the headlines for all the right reasons. Alternatively, you can use a press release distribution service to take matters into your own hands.
3. Get creative
When business is going well, it’s easy to complain about the way you work. Why fix what is not broken? But now everything seems to be broken.
Brands that can take creative solutions and try new things have the best chance of reaching new audiences and engaging existing audiences.
Have you thought about trying influencer marketing? What about TikTok to get the word out about what you do? Social media is currently used on the roof.
Talking to a PR expert is a great way to come up with innovative ideas that are directly relevant to your industry and brand.
last words
With a potential recession looming and the uncertain future of many sectors, it is tempting for companies to deal with the pandemic by cutting costs as much as possible – including their communications budgets.
However, this is a fatal mistake. The companies that will thrive on the “new normal” and beyond are taking the opportunity to accelerate their digital presence and connect with their audiences in new ways.
Instead of letting fear take over, trust the potential of your brand and work on your PR strategy.
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